1. Introduction
Shipments Logistics (“Shipments Logistics,” “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information provided to us in connection with our diplomatic courier and logistics services.
We recognize the sensitive nature of the materials and data we handle on behalf of governments, embassies, and international organizations. All personal and institutional information is treated as confidential and managed in accordance with the highest standards of global data protection.
2. Information We Collect
We may collect and process the following categories of information:
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Client Identification Data: Names, job titles, organization details, contact information (phone numbers, email addresses, office addresses).
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Shipment and Service Data: Tracking details, consignment references, delivery instructions, and related documentation.
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Verification Information: Copies of authorization documents, identity verification, or diplomatic credentials where required.
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Website or System Usage Data: IP address, browser type, and interactions with our online services to enhance security and efficiency.
We do not intentionally collect personal data from minors or unauthorized third parties.
3. How We Use Your Information
Your information is used solely for the purpose of providing secure and efficient courier services. Specifically:
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To verify and authenticate your identity and service requests.
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To manage and deliver diplomatic consignments securely.
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To communicate delivery updates and notifications.
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To comply with legal, regulatory, or security obligations.
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To improve operational quality, training, and client experience.
4. Data Security
We implement industry-leading security measures, including:
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End-to-end encryption of digital communications.
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Restricted data access based on official clearance levels.
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Secure cloud servers with 24/7 surveillance and redundant backups.
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Employee confidentiality agreements and mandatory security training.
Any breach or unauthorized access is immediately reported, investigated, and mitigated in accordance with international data protection standards.
5. Data Retention
We retain personal and shipment information only as long as necessary to fulfill the purpose of collection or to comply with applicable laws. After the retention period, data is securely deleted or anonymized.
6. Information Disclosure
Shipments Logistics does not sell, rent, or trade personal information. Disclosure occurs only under these conditions:
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With explicit client authorization.
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As required by international law, regulation, or court order.
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To trusted partners, service providers, or government entities under strict confidentiality agreements.
7. Your Rights
Clients have the right to:
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Access their personal information held by Shipments Logistics.
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Request correction or deletion of inaccurate or outdated data.
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Withdraw consent for processing (where applicable).
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File a complaint with an appropriate data protection authority.
All requests can be made in writing to our Data Protection Office at support@shipments.site.
8. Cross-Border Data Transfers
As a global organization, we may transfer information across international borders for operational purposes. Such transfers are performed only where adequate data protection standards exist, in line with GDPR, NDPR, and equivalent frameworks.
9. Updates to This Policy
This Privacy Policy may be updated periodically to reflect regulatory or operational changes. Updated versions will be published on our website with the effective date clearly indicated.
10. Contact Us
For any privacy-related concerns, please contact:
Shipments Logistics
Email: support@shipments.site
© 2025 Shipments Logistics. All Rights Reserved.