Frequently Asked Questions
Common Questions About Our Diplomatic Services
How secure are your deliveries?
We use advanced security protocols including diplomatic pouch sealing, encrypted tracking, CCTV-monitored storage, and verified handover chains. Each courier undergoes background screening and security training to handle classified shipments.
Can Shipments Logistics deliver anywhere in the world?
Yes. Shipments Logistics operates globally through diplomatic channels and secured partnerships in over 100 countries, ensuring compliance with international courier treaties and aviation security standards.
What kind of items can you transport?
We handle official documents, confidential state correspondence, diplomatic pouches, sensitive archives, and occasionally high-value items under strict authorization. We do not carry prohibited goods, personal packages, or non-diplomatic materials.
How does the tracking system work?
Each shipment is assigned a unique secure code. Clients can log in to our encrypted tracking portal to monitor the real-time movement of their parcel, including timestamped checkpoints and courier verification.
Do you provide insurance for diplomatic shipments?
Yes. All consignments are automatically insured under international diplomatic carriage regulations. Additional coverage can be arranged upon client request.
What makes you different from other courier services?
Unlike commercial courier firms, Nexus operates exclusively for diplomatic and government clients. We use secure aircraft compartments, accredited staff, and follow Vienna Convention principles to ensure compliance and immunity protection where applicable.
How fast can you deliver internationally?
Most deliveries between global capitals are completed within 24 to 72 hours, depending on clearance procedures. Priority shipments can be arranged through our Express Diplomatic Channel service.